After strict auditing by a third-party certification body, the company has officially passed the ISO9001:2015 quality management system certification. This marks the company's achievement of international advanced level in quality management standardization and normalization, laying a solid foundation for continuously improving customer satisfaction and deepening market competitiveness.
The audit process is rigorous and efficient, and the system has achieved significant results in operation
This audit was conducted by senior auditors through document review, on-site spot checks, employee interviews, and other methods to comprehensively evaluate the company's specific business processes and various departments. The audit team unanimously believes that the company's quality management system meets the requirements of ISO9001:2015 standard, especially in risk management, process optimization, and customer demand response, effectively ensuring the stability of product and service quality.
The leader of the audit team pointed out in the final meeting that "Xingfeixiang has demonstrated its persistent pursuit of excellent quality by establishing a quality management system that covers the entire business chain and integrating standardized management concepts into daily operations. Especially in terms of customer customization and customer feedback closed-loop management mechanisms, it has formed replicable industry practice experience
System construction helps with strategic upgrading, and the results benefit all aspects of the company
Since the establishment of the ISO9001 system, the company has passed Full participation, data-driven, continuous improvement Three core strategies have achieved multiple breakthrough developments：
Process Standardization：Refactoring three key business processes, reducing redundant links by 20%, and increasing production efficiency by 16%;
Customer satisfaction：By establishing a "demand execution feedback" closed-loop mechanism, the customer complaint rate has decreased by 50% year-on-year, and the repurchase rate has increased by 30%;
risk management：By using FMEA (Failure Mode and Effects Analysis) tool, three potential risks were identified and avoided, ensuring business continuity;
Employee Capability：Conduct 3 specialized training sessions, train 2 internal auditors, and cultivate a corporate culture of 'everyone is a quality manager'.
Industry benchmark advances further, focusing on the dual wheel drive of "quality+innovation" in the future
Mr. Zhu, a senior executive of the company, stated that ISO9001 certification is not only a recognition of past work, but also a new starting point towards high-quality development. In the future, we will take this certification as an opportunity to continue deepening the integration of quality management system and digital transformation, focusing on promoting the 'digital quality traceability system', and creating more valuable products and services for customers
As a leading enterprise in domestic aircraft cabin products, this ISO9001 certification further consolidates its benchmark position in China. In the future, the company will actively respond to the national "Quality Power" strategy, empower innovation through standardized management, and contribute effective solutions to industry transformation and upgrading.
